# Heffl > Heffl is an AI CRM and smart inbox for small sales teams. Heffl keeps contacts, deals and customer conversations together. Hefy prepares follow-ups, draft replies and supported record changes for review. Quotes, invoicing, projects and a client portal are supporting capabilities. ## Product - [AI CRM](https://heffl.com/crm): Contacts, leads and sales pipelines. - [AI agents and routines](https://heffl.com/agentic-crm): Follow-ups and repeat work with review controls. - [Sales pipeline](https://heffl.com/crm/deals-management) - [Lead management](https://heffl.com/crm/lead-management) - [Integrations](https://heffl.com/crm/integrations) - [Pricing](https://heffl.com/pricing) ## Resources - [Customer stories](https://heffl.com/case-studies) - [CRM and sales guides](https://heffl.com/blog) - [Email validator](https://heffl.com/tools/email-validator) - [API docs](https://heffl.com/api-docs) - [Support](https://heffl.com/support) - [Changelog](https://heffl.com/changelog) ## Policies - [Terms](https://heffl.com/terms) - [Privacy Policy](https://heffl.com/privacy-policy) ## Switching and sales resources - Heffl vs Pipedrive: https://heffl.com/compare/pipedrive - Pipedrive migration checklist: https://heffl.com/migrate/pipedrive - Smart inbox: https://heffl.com/crm/smart-inbox - Sales pipeline template: https://heffl.com/resources/sales-pipeline-template - Sales follow-up emails: https://heffl.com/resources/sales-follow-up-emails Migration uses mapped file imports; a one-click Pipedrive migration is not promised. Confirm historical email, attachments, activities and automation requirements separately. - Microsoft email sync setup: https://heffl.com/crm/integrations/microsoft-outlook