How Al Banan Saved 200+ Hours a Month Using Heffl

Hadi abdul azeez
August 28, 2025
Field Service

Al Banan is a pest control & cleaning service company based in the UAE. They’ve been using Heffl for over a year now, and the transformation is crystal clear:
- 200+ hours saved each month
- 20+ field workers managed by a single admin
- Revenue growth without growing the operations team
We’re not just throwing numbers around. Here’s exactly how they did it:
Transformation One: Sales
Before:
Leads, follow-ups, and quotes lived in Excel sheets, WhatsApp messages, and inside the salesman’s head. It was chaotic.
After implementing Heffl CRM:
- Leads and deals are neatly organized
- Follow-ups tracked and reminded automatically
- Email integration keeps communication in one place
- Quotes created in 2 minutes
- Mobile-friendly, create quotes on the go
- Quote status clearly visible (Draft, Sent, Accepted, Rejected)
“I can sleep in peace now. I even worked on sales while vacationing in India — because everything is in Heffl.” — Muneeb, Sales Lead

Transformation Two: Operations
Before:
Jobs and schedules were on paper or Excel. No centralized visibility. They weren’t sure what was missed or what was billed. Scaling was painful.
After using Heffl Field Service module:
- Quotes convert to jobs in a click
- Both one-off and contract jobs managed easily
- Auto-scheduling for contract jobs
- Field workers receive updates via the Heffl mobile app (no more WhatsApp)
- Admins & schedulers see everything in real-time
- Invoices never missed
- Reports for contract renewals, job status, and more

Transformation Three: Document Creation
Before:
Reports like contracts, water tank cleaning certificates, and work completions were created manually in Word. Time-consuming, error-prone.
After Heffl Template Engine:
- Fully dynamic templates
- All data pulled directly from Heffl
- 1-click report creation
- 90% less effort

“Even if Heffl only had the document section, I would still use it. That’s how much time it saves us.” — Muneeb
Al Banan’s entire workflow was transformed from paper chaos to digital clarity.
Sales, operations, documents, all streamlined. Heffl gave them time back, helped them scale, and made their team more productive without increasing headcount.
Ready to do the same for your service business?