Does this replace my LinkedIn account?

Heffl Inbox works alongside your existing LinkedIn account, not as a replacement. Here's how it works: Keep your account: Continue using LinkedIn on your devices as normal Team access: Your team can view and respond to messages through Heffl's web dashboard Real-time sync: All messages sync instantly between LinkedIn and the team dashboard No disruption: Your existing LinkedIn setup remains unchanged This gives you the best of both worlds - personal LinkedIn access and professional team collaboration.

Do I need LinkedIn API access?

No, you don't need special LinkedIn API access. Here's why our approach is simple: With Heffl Inbox: ✅ No API setup or approval process ✅ No monthly API fees ✅ No technical integration work ✅ Instant setup - just connect your account ✅ Send any type of message freely Traditional LinkedIn tools require: ❌ Complex API setup ❌ Developer approval process ❌ Monthly subscription fees ❌ Technical expertise

How many users can access one inbox?

There's no limit to how many team members can access a single LinkedIn inbox. You have full control over permissions: User Access Levels: Admin: Full access - can read, reply, assign conversations, and manage settings Agent: Can read and reply to assigned conversations Viewer: Read-only access to monitor conversations Permission Controls: Set who can reply to messages Control conversation assignment Manage access to different inboxes Monitor team activity and response times

Can a team have multiple inboxes?

Absolutely! Teams can create multiple LinkedIn inboxes to organize their communications effectively: Common Use Cases: Department-based: Sales, Support, Marketing each have their own inbox Team member-based: Different LinkedIn accounts for different team members Purpose-based: Separate inboxes for recruitment, sales, partnerships Region-based: Different inboxes for different markets Centralized Management: All inboxes managed from one dashboard Cross-inbox reporting and analytics Team members can access multiple inboxes Unified contact management across inboxes

Are there message limits?

Heffl Inbox doesn't impose any additional limits beyond what LinkedIn normally allows: What you can do: Send unlimited individual messages Connect with prospects and clients Share files, images, documents without restriction Manage all your LinkedIn conversations LinkedIn's Standard Limits Apply: Connection requests: Based on your LinkedIn account type InMail: Based on your LinkedIn subscription File sharing: Standard LinkedIn file size limits We don't add any artificial restrictions - if LinkedIn allows it, so do we!

Can I send quotes and proposals through LinkedIn?

Heffl's deep CRM integration makes it incredibly easy to send business documents via LinkedIn: Supported Documents: Quotations and estimates Proposals and pitches Invoices and bills Product catalogs Custom documents How it works: Create your document in Heffl CRM Open the contact's LinkedIn conversation Click "Send Document" and select your file Document is instantly delivered via LinkedIn Track when it's viewed and responded to This seamless integration eliminates the need to switch between apps or manually share documents.