Is support included with Heffl CRM plans?

Yes, all plans include chat and email support. Growth plan users receive priority support with faster response times and dedicated assistance.

Heffl CRM provides comprehensive support across all pricing plans:

Starter Plan Support

  • Chat support during business hours
  • Email support with 24-48 hour response
  • Knowledge base and documentation access
  • Video tutorials and guides

Growth Plan Priority Support

  • Priority chat support with faster response
  • Email support with 12-24 hour response
  • Phone support during business hours
  • Dedicated account manager for larger teams
  • Advanced training sessions

Support Channels

  • In-app chat widget
  • Email support at [email protected]
  • WhatsApp support for quick questions
  • Video call support for complex issues

Additional Resources

  • Comprehensive knowledge base
  • Video tutorial library
  • Webinar training sessions
  • Community forum for user discussions
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