Only staff members who actually log in to the system are billed. Inactive users or those who haven't logged in are not counted towards your monthly billing.
Close More Deals, Faster
Capture leads, track every stage, and send quotes & invoices in a single CRM.
Starter
- Lead & Deal Management
- Quote + Invoice + PO/Bills
- Single Approver Quotes
- 5 Automation Workflows
- 3 Dashboards
- 3 Templates per doc type
- 100 Custom Fields / 1 Object
- 5 min AI Voice Log per call
- Standard Support
Growth
- Everything in Starter
- Multi-step Quote Approval
- Unlimited Automation
- Unlimited Dashboards
- Unlimited Templates
- Unlimited Custom Fields
- Unlimited AI Voice Log
- Priority Support
Whatsapp Inbox
100/inbox/month
40% off when CRM billed yearly
- Unlimited contacts
- Advanced analytics
- Priority support
- Custom integrations
Perfect for teams that need
- Shared WhatsApp conversations
- Customer support workflows
- Sales follow-ups via WhatsApp
- Team collaboration on messages
Choose the right fit for your business
Feature | Starter | Growth |
---|---|---|
Lead & Deal Pipelines | ||
Unlimited Contacts & Pipelines | ||
Activity History (calls, meetings, emails) | ||
Call / Meeting / Email Logging | ||
Activities, Tasks & Reminders | ||
Internal link to Projects & Field Service modules | ||
Client Statement of Account (SOA) | ||
Payment Links (Telr, Stripe) | ||
Commission Tracking | ||
Templates (Quotes, Invoices, Docs) | 3 per type | Unlimited |
Automation Workflows | 5 | Unlimited |
Quote Approval | Single | Multi-step |
Custom Fields / Objects | 100/1 | Unlimited |
Dashboards | 3 | Unlimited |
API & Webhooks | ||
AI Voice Log per call | 5 min | Unlimited |
true Inbox Add-On Eligible |
Frequently Asked Questions
Yes, you can upgrade from Starter to Growth at any time. Plan changes take effect in the next billing cycle, while increased templates and workflows are available instantly.
No, you don't need the official WhatsApp API. Simply scan your existing WhatsApp number with our system and start using it immediately with zero API fees.
Yes, all plans include chat and email support. Growth plan users receive priority support with faster response times and dedicated assistance.
No, all Heffl CRM plans include unlimited contacts and unlimited pipelines. You can store as many customers, leads, and deals as your business needs.
Yearly billing offers significant savings - 20% off the monthly rate. Starter saves AED 144/year per user, and Growth saves AED 192/year per user when paid annually.
Yes, Heffl CRM offers a 14-day free trial with full access to all Growth plan features. No credit card required to start your trial.
Heffl CRM uses enterprise-grade security with SSL encryption, regular backups, and compliance with international data protection standards. Your data is hosted securely in the cloud.
Heffl CRM integrates with popular tools including WhatsApp, email providers, payment gateways (Stripe, Telr), and accounting software. Growth plan includes API access for custom integrations.
Yes, Heffl CRM offers native mobile apps for iOS and Android, plus a responsive web interface that works perfectly on mobile browsers.
Ready to close more deals?
Or chat with us on WhatsApp for a personalised walkthrough.

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