What kind of customer support and training do you offer?
We provide comprehensive customer support, including phone, email, and chat support. Additionally, we offer training resources, webinars, and documentation to help you and your team get the most out of our CRM system.
Heffl provides comprehensive support to ensure your success with our CRM platform:
Support Channels
- 24/7 Chat Support: Instant help through our website chat
- Email Support: Detailed assistance within 4 hours
- Phone Support: Direct line to our UAE-based support team
- WhatsApp Support: Quick help via WhatsApp messaging
Training & Resources
- Free onboarding sessions for new customers
- Weekly live webinars and Q&A sessions
- Comprehensive video tutorial library
- Step-by-step written guides and documentation
- Custom training sessions for larger teams
Additional Services
- Data migration assistance
- Custom workflow setup
- Integration support
- Regular check-ins and optimization reviews
Our UAE-based support team understands local business needs and provides personalized assistance in English and Arabic.
