How many users can access one inbox?
Unlimited CRM users! Control access and reply permissions for each team member.
There's no limit to how many team members can access a single WhatsApp inbox. You have full control over permissions:
User Access Levels:
- Admin: Full access - can read, reply, assign conversations, and manage settings
- Agent: Can read and reply to assigned conversations
- Viewer: Read-only access to monitor conversations
Permission Controls:
- Set who can reply to messages
- Control conversation assignment
- Manage access to different inboxes
- Monitor team activity and response times
